SUMMARY
The Office Administrative Assistant coordinates office activities and operations while providing clerical and administrative support to all departments.
ESSENTIAL JOB DUTIES
- Answer and direct incoming calls via multi-line phone and pager system.
- Welcome and direct visitors and clients to the office.
- Sort and distribute incoming mail and packages.
- Upkeep of conference room and kitchen
- Coordinates maintenance of office equipment
- Purchasing responsibilities: office, kitchen and conference room supplies, general amazon purchases for office staff.
- Job ticket management: scanning tickets into billing, filing and archiving
- CSR support: pulling/filing job tickets, pulling/preparing samples, preparing repair tickets, and other tasks as needed
- Other administrative, clerical and support tasks as needed/assigned.
REQUIRED SKILLS/ABILITIES
- Excellent communication skills (both verbal and written), including active listening.
- Basic understanding of administrative and clerical procedures and systems.
- Working knowledge of general office equipment operation.
- Ability to effectively prioritize and execute tasks with minimal supervision.
- Proficient computer skills with MS Office products and the ability to learn new software.
- Strong customer service skills.
- Excellent attention to detail and organizational skills.
EDUCATION/EXPERIENCE
- High school diploma or GED.
- Experience with inventory tracking, AP/AR and/or HR tasks a plus.
- Shift: Monday – Friday, 9am – 5pm
- Direct Reports: No
- FLSA Status: Hourly, Non-Exempt
- Compensation: $18 – $22 hourly
- Location: Onsite, in-person
- Health Insurance: medical, dental & vision
- Company paid Basic Life/AD&D & Employee Assistance Program (EAP)
- Voluntary Benefit Plans: Life/AD&D, FSA, Short-term disability, pet insurance, accident insurance
- 401(k) with company contribution
- Company paid holidays (10 days) & PTO package
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
This position operates primarily in a professional office environment and is not exposed to adverse environmental conditions and/or hazardous conditions. While performing the duties of this job, the employee is regularly required to sit for extended periods of time; stand and walk occasionally (including in the plant); near vision acuity for computer work; ability to communicate clearly through verbal interactions on the phone and in person; and fine motor skills to operate a keyboard/mouse and other office equipment.